Q & A

Since our premium sunrooms and heavy-duty architectural structures are built-to-order, please allow 12-16 weeks for delivery. This timeline includes custom manufacturing, rigorous quality testing, ocean freight, and final truck delivery directly to your driveway.

Our pricing is fully transparent. The "Free Shipping" covers custom production, ocean freight, U.S. customs clearance, import duties, and appointment-based driveway delivery. There are absolutely no surprise charges or extra taxes upon delivery.

No, we do not use single-sided cantilever support systems for our heavy-duty architectural models. They are engineered with four robust vertical posts to ensure maximum stability, exceptional load-bearing capacity, and reliable weather resistance.

Yes! The Solara Sunroom features a multi-use environment with an adjustable aluminum louvered roof, allowing it to safely accommodate wood or gas stoves inside for a cozy, heated outdoor space.

For our standard products like garden umbrellas, we offer a 90-day return window. If the item has a quality issue, we cover the return shipping. For non-quality returns (buyer's remorse), a 20% restocking fee applies, and the customer covers return shipping.

For our specific patio sofa configurations, please note that the set includes only one swivel armchair, matching exactly what is shown in the accurate, real-life product photos on the listing.